General Foam is no longer in business but it has engaged a service to handle warranty issues.  There is no customer service available for help with setup of the trees.

 

If you have a warranty claim please email the following to “warranty@genfoam.com

 

Your name, address, phone number; a copy of your purchase receipt; a description of your warranty claim and a picture if possible

 

Someone from the warranty service will review your claim and respond within a few days.

Message from the C.E.O

It is with great sadness that General Foam Plastics Corp is closing its doors at the end of 2017 after 60 years in business.  So many great people have worked so hard over those years to make the company the icon that it was in its field and I want to express my great admiration for all of them.  During this period of winding down our operations we have seen incredible loyalty from our customers as well.  We all thank you for your business.

 

We will keep a skeleton staff for some time to come during 2018 as we complete the closure of the company; please contact us at the number here on the website for any questions or concerns you might have.  Warranty issues will be handled from this number as well.

 

William H Arnold

President/CEO